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| Doosan Corporation Information & Communications

VDI Effect and Prospect

Next year’s technical trends will likely evolve along mobile, cloud, and big data, according to Gartner. These new technologies can have ripple effects accompanying innovation and changes, and combine to produce strong synergies. They are receiving spotlights in connection with the creation of recently much-talked about smart working environments in businesses. With diverse mobile devices replacing PCs, the adoption of a BYOD (Bring Your Own Device) system is being weighed with its anticipated strong effects.

Doosan Group, on its part, is reviewing various measures to respond to such changes, and as part of such efforts, is constructing a VDI (Virtual Desktop Infrastructure).

VDI is a technology that can be used not only PCs but also diverse on mobile devices, with the ability to access virtual PCs in the cloud environment, thus providing the user with the same working environment anywhere anytime. Some 600 employees in the Group are using VDI. Given its high effects and user satisfaction, VDI will be diffused across subsidiaries. The Group began VDI construction at the holding company last October, and completed construction in three months. Such a speedy completion is attributable to three factors.

First, we standardized the final user working environment, thus unifying the master image version that takes the most time during VDI construction.

Next, we clearly defined the VDI purpose and performance scope. The VDI architecture, which involves working at remote virtual PCs, is inferior to actual PC performance and convenience. Thus, jobs, which are difficult to perform at VDI, were assigned to actual PCs.

Effective change management was also executed. During VDI construction, we spent the most time in managing user changes. We sent CEO encouragement messages to minimize the sense of rejection among employees that could be seen in the initial stage of a new system. We developed diverse change management contents, offered user education by rank, and supported one-on-one conversion into virtual PCs. We also used the Group consultation team to solve user problems, thus establishing a VDI environment early on.

Through VDI construction, we achieved three goals, namely, integration of internal corporate information assets, information security enhancement, and efficiency expansion. We used VDI and realized a paperless office (recently adopted by the holding company), thus changing our corporate culture.

There are tasks that have yet to be tackled. We should overcome the limitations of the VDI architecture which has to depend on networks. This requires the development of additional technology. A work continuity technology is also required considering employees who are on business trips in areas with an insecure network environment. If we expand VDI from being used solely by administrative-job employees into those working in the R&D division, which will require a high-performance computing environment, we will need to drastically improve graphic treatment technologies. Our recent benchmark tests revealed that, due to GPU limitations, one unit can implement only two virtual PCs, suggesting a high-cost possibility.

The TCO reduction effect of VDI construction should be closely analyzed. Case studies pointed to a higher cost than when using notebooks. We are reviewing cost minimization measures through the adoption of thin/zero clients, and we still see a need for safety and performance improvements.

VDI has drastically developed over the past several years. The clear thing is that the adoption of VDI is positive and can enhance work efficiency and productivity for the company.

Sungjin Choi, Doosan I&C Head and Executive Managing Director

Published on: November 15, 2012
Source: Electronic Newspaper

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